What is Sorto?

Sorto is a personal inventory and insight platform that helps you understand what you own, and what it says about you.

Who is Sorto for?

Anyone who wants more clarity around their consumption habits, wardrobe, and decision-making. Not just fashion people.

Is Sorto a styling app?

No. Sorto doesn't suggest outfits or tell you what to wear. It helps you understand your patterns, not override them.

What makes Sorto different?

Sorto focuses on awareness, not recommendations. It's built for discovery, not distraction.

Do I need to be "organized" to use Sorto?

Not at all. Sorto is designed to simplify, not overwhelm. You can start messy and figure things out as you go.

Is there a "right way" to use Sorto?

No. Sorto adapts to you. There's no correct system or pace. The outcome or goal is the same for everybody: catalogue your entire closet.

What is a digital closet?

It is a catalog of the items you own. It becomes a living snapshot that evolves over time.

How do I upload items?

There are several ways to upload items to your closet:

• Take photos directly in the app
• Upload photos from your device
• Add items via a product URL
• Search for items from supported websites

You can check out this quick tutorial video to see how each upload method works.

How to Upload Your Clothes on Sorto | Quick Start Guide

Do I need to upload everything I own?

No. Start with a few pieces. The system builds as you go.

Can I edit or remove items later?

Yes. Your closet is meant to evolve with you.

What happens if my closet changes often?

That's expected. Sorto tracks shifts over time, which is part of the insight.

What kind of insights does Sorto give?

Patterns in what you gravitate toward, what you buy, what you actually rely on.

How does Sorto identify patterns?

By analyzing the items you log and how your inventory evolves over time.

What are Auras?

Your Aura is the emotional tone you want your wardrobe to express. When you begin with Sorto, you're asked five (5) simple questions. Your answers generate an Aura. It captures your ideal self through clothing; the version of you you're dressing for, even if your closet hasn't caught up yet.

What are Houses?

Your House reflects the patterns in your closet right now. It is based on what shows up most across your clothes– not based on a quiz or a single item. As you upload more items, patterns can strengthen, shift, or reveal a secondary House.

What are Archetypes?

Your Archetype describes how your wardrobe behaves overall. It reflects how your items tend to function, repeat, or relate to each other. It is based on four axes: aesthetic, purpose, time, and expression.

What is Wardrobe DNA?

Sorto analyzes your wardrobe to uncover 9 Style DNA categories that explain how you dress, shop, and style. Each one is unlocked over time as you upload, sort, and engage with your closet.

DNA starts to be revealed after 70 uploads, each category revealed after every 10 uploads.

What are Sorto Points?

Sorto points track how you build and understand your closet over time. They measure engagement with your own things.

Are these (Houses, Archetypes, Wardrobe DNA) fixed?

No. They evolve as your behavior changes.

How does Sorto help me make decisions?

It gives context. You see what you already have and how you tend to choose, so decisions feel more grounded.

Will Sorto tell me what to purchase?

No. It supports your decision-making, it doesn't make decisions for you.

Does Sorto encourage buying less?

Sorto encourages conscious decisions. What that looks like will vary per person.

Can Sorto help with stopping impulse buying?

It can help you recognize patterns behind impulsive decisions, which makes them easier to manage.

Is Sorto free?

Sorto is a free experience with core features.

Will there be paid features?

Yes. Advanced insights and expanded functionality may be introduced over time.

Is my data private?

Yes. Your inventory, inputs, and insights belong to you. Sorto is designed to handle your data responsibly and transparently.

What kind of data does Sorto collect?

Sorto collects:

• Information you provide (account details, uploaded items, notes, responses)
• Usage data (how you interact with the platform)
• Technical data (device, sessions, performance)

Does Sorto use AI on my data?

Yes. Sorto uses AI to analyze patterns and generate insights. These outputs are interpretive (House, Archetypes, Wardrobe DNA) and evolve as your data changes.

Does Sorto sell my personal data?

No.

Does Sorto share any data with third parties?

Sorto may share data with service providers and partners to operate and improve the platform. When used for insights or partnerships, data is aggregated or anonymized.

Does Sorto use my data for marketing?

Sorto may use data to deliver platform updates, relevant content, or promotions. Some insights may inform partnerships or sponsored content in a non-identifiable way.

Can I control my data?

Yes. You can:

• Access your data
• Update or correct it
• Request deletion
• Withdraw consent where applicable

Is my data secure?

Sorto uses technical and organizational safeguards to protect your data.

How do I access Sorto?

Sorto is currently available on the Apple App Store and Google Play Store.

Is there a web version?

Not yet. A web version is coming soon.

Will my data sync across devices?

Yes, as long as you're logged into the same account.

How often should I use Sorto?

Whenever you want to log items, reflect, or make a decision. There's no required frequency.

What if I stop using it for a while?

You can come back anytime. Your data and insights will still be there.

Will Sorto expand beyond clothing?

Yes. The system is designed to extend into other areas over time.

What's next for Sorto?

Ongoing improvements to insights, system depth, and new ways to understand your patterns.

What is Sorto Physical Upload?

Sorto Physical Upload is a service where our team comes to your home, photographs your wardrobe, and uploads your items into your Sorto closet for you.

How does the service work?

1. Submit the booking form.
2. Select your preferred appointment schedule.
3. Complete the required down payment.
4. Our team visits your home and photographs your items.
5. We upload and organize your wardrobe into your Sorto closet.
6. Your completed digital closet is delivered after quality checking.

How much is the service?

Our Physical Upload service pricing depends on your closet size:

• Starter Closet (up to 100 items): ₱8,000
• Medium Closet (up to 200 items): ₱15,000
• Large Closet (up to 500 items): ₱35,000

What are the inclusions of the service?

Your Physical Upload session includes:

• A mix of clothing, accessories, and shoes (depending on your category priority)
• A dedicated Sorto associate to take photos of your items and assist you throughout the session
• In-home photo setup with lighting and backdrop
• Upload, basic tagging using Sorto AI, and organization of your items into your Sorto closet
• Access to your House, Archetype, and Archives after your session

How long does the appointment take?

The duration depends on the number of items being uploaded. Most appointments take between 2–5 hours.

Do I need to prepare my items before the appointment?

Yes. We recommend:

• Sorting items you want uploaded.
• Ensuring items are clean and accessible.
• Separating any items you do not want included.
• Having adequate space for photography.

Do I need to be present during the appointment?

Yes. We recommend that you or a trusted representative from your household be present during the appointment to:

• Answer any questions that may come up
• Assist with item identification when needed
• Help ensure a smooth and efficient upload session

If you're unable to attend, you may authorize someone to be present on your behalf. Please provide their name along with a signed authorization letter or a written confirmation message before your scheduled appointment.

What information will be added to my items?

We'll take photos of your items and add basic tags using Sorto AI, like initial categorization.

Details like brand, product name, category, and photo formatting will be added by you, unless you choose our enhanced tagging service.

How long does it take to receive my digital closet?

Your digital closet will be delivered after our team completes the upload and quality check process. Turnaround times vary depending on the size of your closet:

• Starter Closet (up to 100 items): Within 3–5 business days
• Medium Closet (up to 200 items): Within 3–5 business days
• Large Closet (up to 500 items): Within 7 business days

Please note that turnaround times begin after your Physical Upload appointment has been completed and depending on the accuracy layer you added.

Can you input accurate details for me?

Yes. We offer an enhanced accuracy service for more detailed and complete tagging. This comes with additional fees:

• Size input (per 100 items): ₱1,500
• Wash and care instructions (per 100 items): ₱2,000
• Complete tagging except for the price tag (per 100 items): ₱5,000

What does the complete tagging include?

Complete tagging covers brand, product name, category, size, wash and care instructions, color, material, and photo formatting.

Can I add more items on the day of my session?

Yes. You may add more items during your appointment, subject to available time and capacity.

Additional Item Rates:

• +10 items — ₱900
• +25 items — ₱2,000
• +50 items — ₱3,800

Additional fees will be invoiced after the day of session.

Is there a booking fee or down payment?

Yes. A 50% down payment is required to confirm your appointment. The remaining balance must be settled before the appointment.

What happens if I don't pay the booking fee within 24 hours?

If your 50% down payment is not received within 24 hours of booking, your reservation will be automatically cancelled and your selected time slot will be released for other customers.

Can I reschedule my appointment?

Yes, you may reschedule your appointment within 72 hours of your booking confirmation at no additional cost. Requests made after the said timeframe may be subject to a rebooking fee and will be scheduled based on the next available appointment.

What if I need to cancel my appointment? Will I receive a refund?

If you cancel your booking within 24 hours of making your reservation, you are eligible for a refund. Please note that the refunded amount will be less any applicable payment processing fees incurred during the transaction.

If you cancel more than 24 hours after making your reservation, your down payment is non-refundable.

What modes of payment are available?

We currently accept bank transfers for both down payments and remaining balances. Payment details will be provided upon booking confirmation.

What areas do you currently serve?

Physical Upload is currently available in Metro Manila. Please contact us to confirm availability in your location.

What happens after my closet is uploaded?

Once completed, you'll receive access to your digital closet in Sorto, where you can browse, organize, and style your wardrobe anytime.

Can I edit my photos or change the background to white?

Yes. You can review, edit, or update your uploaded photos at any time within the app, including changing the background to white.